Returns & Exchanges

At NOTCH®, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items. Ensure all original tags remain attached to qualify for a full refund to your original payment method.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully pack your items in their original packaging, ensuring all garment tags and protective bags are included to prevent damage during transit.

• 3.
  Attach the Label

  Print the prepaid shipping label provided via email and securely affix it to the outside of your return package, covering any previous shipping marks.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking receipt; once received at our warehouse, we will process your refund within 5-7 business days.